Return Policy
15 days to return your products
We stand behind everything we design and sell. If you have changed your mind, need an other size or if the product doesn’t meet your expectation, you can return it for a replacement or refund within fifteen days of purchase -- with a few exceptions.
All items that you choose to return for a replacement or refund must:
· have been purchased online on maysala.com less than fifteen days ago be unused and in new condition, with all tags attached
· be in the original package
Exceptions to return policy :
· safety and lifesaving equipment can’t be returned after purchase. Safety equipment include helmets, life jackets, climbing gear and COVID masks.
· clearance and sales marked as final can't be returned
· gift cards
Please see our Return Instructions for complete guidelines on how to return new products.
Used items
Used items (even lightly), dirty items, or items that were damaged due to improper handling/use will not be accepted as a return and returned to you at your cost, donated or destroyed for free.
If you have any questions or need further assistance with your products, please reach out to customersupport@maysala.com
Products Purchased from other Retailers
Purchases from Walmart.com, Target.com, Curated.com, Amazon.com or any other retailers can't be returned to the Maysala Returns Department.
Please see our Return Instructions for complete guidelines on how to return your products.